personal training; rapid weight loss; dieting; meal prep and planning
14 Day Free Trial

Return & Refunds

Last Updated: February 05, 2022

 

We stand behind these claims by offering you OUR 100% Ironclad Guarantee.  If you follow the program, and trainer instructions, and don’t see result within 48-hours we’ll offer you a FULL REFUND…NO QUESTIONS ASK

All Nutritional Supplements purchases come with a 30-day 100% Money-Back Guarantee, and our Online Training Class Programs with private Q & A with; professionals instructors provides a 14-days free trial period for subscription Reconciliation/Cancellation.

 

If completely unsatisfied with your purchase contact us at [email protected] enter into the subject "Refund" and our customer service team will process your return order.

You will be issued a Return ID Code which is required and included within the return package to process your request.


Program/Membership Reconciliation 

Clients are given a 14-days free trial period of reconciliation awarded to each client. This time-frame is offer to the client to allow them to analyze these training programs for the purpose of understanding and determining whether they are in good health, with mental clarity and awareness to engage in such training activities. All terms and conditions of this Agreement during this time-frame, be binding and in full effect in its entirety in accordance with the law of the State of California, and shall entitle the client to cancel this subscription without charge prior to the completion of the 14th calendar date of signing/joining this health and wellness training program.

Should a client decide to cancel the Agreement a client may do so within the trail period without incurring additional charges.

All cancellations must be submitted online via this service platform or by contacting us at [email protected].


Online Training Class Schedule

All Online Training Membership Programs with live instructors have a 14-day reconciliation period in which cancellation are acceptable.  Training is provided at specific times during the day with NO EXCEPTIONS OR ADDITIONAL PROVISION PROVIDED.

Online training classes with live instruction are available during the following time periods (Monday thru Friday p.s.t.) via internet access.

ALL SUBSCRIBER’S ARE RESPONSIBLE FOR THEIR OWN VIDEO CONNECTION AT THEIR OWN EXPENSE.  CONNECTION QUALITY IS THE RESPONSIBILITY OF THE SUBSCRIBER AND THEIR UNLINE INTERNET SERVICE PROVIDER.

AVAILABLE TRAINING CLASS TIMES ARE AS FOLLOWS:

Morning:   
Monday thru Friday 05:00 - 06:00 a.m. (p.s.t.) with Q & A sessions with a professional starting at about 06:05 a.m. (p.s.t.)

Monday thru Friday 07:00 - 08:00 a.m. (p.s.t.) with Q & A sessions with a professional starting at about 08:05 a.m. (p.s.t.)

Monday thru Friday 09:00 - 10:00 a.m. (p.s.t.) with Q & A sessions with a professional starting at about 10:05 a.m. (p.s.t.)


Evening:
Monday thru Friday 5:00 - 6:00 p.m. (p.s.t.) with Q & A sessions with a professional starting at about 6:05 p.m. (p.s.t.)

 

ALL OTHER TRAINING ASSIGNMENTS ARE BASE ON A FIRST COME FIRST SERVED BASIS

Our Online Calendar allows you to view all assigned and available session times.

https://www.masterclass-fitness.com/masterclass-fitness-training-calendar

Also visible at the bottom of the page of the "Member's Library" upon logging in.

All other programs are considered “Premium Training Programs and Sessions” which requires personal scheduling and available upon trainer’s ability.

 

MasterClass Fitness Academy®™ is not responsible for your personal/ private internet connectivity.  Our services are broadcast via reliable CDN’s (Content Delivery Networks) Nationwide.  All service connections are the responsibility of your local provider and home equipment.  We do not offer refunds for any types of connectivity issues as our online membership service is on a Month-to-Month subscription basis.  Cancel at any time if not completely satisfied.

 

Premium Training Session Programs

Premium Training Sessions refer to are all 1-on-1 training or group training programs of any size.  All Premium Training Session Programs are non-refundable.  Subscriber/Participant has the right to reschedule training session times in the event of unforeseen situations or matters of importance 24-hours in advance, which will preserve that training session and all remaining sessions.  Any rescheduling request within period’s less that 24-hours of the schedule training period will be invalid and charged as scheduled. No refunds or credit will be offered or provided. All unused training sessions 90-days after the date of your last active training session will be voided and consider abandon.  No further credits, refunds or reinstatement credits will be provided.

 

Dietary Nutritional Plans and Program

  1. All Dietary Nutritional Plans and Program are non-refundable. Procedural instructions cannot be rescinded once revealed to the subscriber.


Returns And Refunds / Return Policy

All Nutritional Supplements purchases come with a 30-day 100% money Back Guarantee.

Your item must be in its original unused or unopened condition to be returned. Refund amount will only be for the product cost, shipping charges are non-refundable.  All returning items must be less than 20% used to qualify for a refund.  We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the delivery date. 

 

Free Items

If you return the free items with more than 20% used the full retail value of the promotional/free items will be deducted from the refund amount - this applies to ALL orders.

If you purchased and received a free item, or purchased a discounted bundle on the post purchase, all items need to be returned in order to receive a refund. If you wish to keep the free item, the full retail value of the promotional/free item will be deducted from the refund amount.

 

Unopened Products

You can return unopened item(s) within 30 days of the purchase date for a full refund.

 

Opened Products

You can return opened item(s) within 30 days of the delivery date for a 50% refund. Refund amount will only be for the product cost, shipping charges are non-refundable.

PLEASE NOTE: 30 Day Money Back Guarantee is only valid for Inno Shred with Stimulant, Focus, or Inno Shred Stimulant Free, Night Shred, Innospresso, Nitro Wood, Inno Cleanse, and Purium Superfood Products. 

MasterClass Fitness Nutritional Combo Packs and Products DO NOT INCLUDE OR OFFER A REFUND OF ANY OPEN PRODUCTS.

MasterClass Fitness Combo Packs And Dietary Solution Combo's are NON-REFUNDABLE once opened

MasterClass Nutritional Combos are valid one per subscriber, per household, for one 30 day supply.

For purchase quantities greater than a 30-day supply the empty bottle/container must be returned in order to receive credit for the money back guarantee. If you purchased more than one 30 day supply (more than one bottle of Inno Shred/Night Shred/Inno Cleanse or any other nutritional products) you must return all other bottles in their original sealed unopened containers in order to qualify for a full refund.

Please note that ALL SHIPPING COST during purchase and returns are non-refundable.  

If completely unsatisfied with your purchase contact us at [email protected] enter into the subject "Refund" and our customer service team will process your return order. 

You will be issued a RMA Code which you will include within the return package to process your request.

Please contact [email protected]  to receive an RMA before sending in your order for a return or a refund.

*Please note that any returns that do not include a physical RMA CODE  with your purchased return will not be processed, and these items will be destroyed and not considered as a valid return.*

Upon receipt of your return we will immediately process your return payment within 72-hours, excluding holidays and weekends.

Thanks for business as we hope to continue to be of service to you.

 
COVID-19 AWARENESS 

All live an in person training members are required to wear face protection (mask and face shield) at all times during training and interaction with members and staff.  

MasterClass Fitness Academy®™ reserves the right to refuse the training of any member refusing to wear protective covering such as; face mask, face shield, use of hand sanitizer, and or latex gloves. 

Should a member refuse to wear protected gear we have the rights to refuse the offering of any services to that individual based on the safety of all other member, staff, clients, visitors and occupants.

Staff member are required to wear the same protection and all participants are required to maintain social distances within the studio or location presence.

MasterClass Fitness Academy®™ reserves the right to end a training session in the event any client exhibits signs of sickness by way of coughing, sneezing, fever, vomiting etc.

Any violation of the term and agreement herein shall result in potential cancellation of your membership with a refund.


Rights Of Refusal

MasterClass Fitness Academy®™ reserves the right to change or amend these policies with or without notice to the client.  MasterClass Fitness Academy®™ also reserves the rights to refuse offering service to any member, client, or visitor online or in person at our own discretion.

By clicking on "I have read and agreed to the terms and conditions of this page as follows" As listed herein written above these services and all other products and services being offered by MasterClass Fitness Academy®™ shall be binding and acceptable by both parties. 

By Clicking "I have read and agreed to the terms and conditions of this page as follows" you testify that you are of legal age 18yrs or older with full rights and understanding of the terms and conditions of the Agreement to enter into with MasterClass Fitness Academy®™.

You understand that all results, benefits and claims may vary from person to person depending on their level of participation.

You understand that refunds are not offered for failure to participate or lack of results obtained.

As with all fitness, health and wellness programs you should consult with your personal physician before enlisting in the participation of any fitness, health and wellness training course.

And you understand that after the trial period all sales are final and nonrefundable.

Clicking "I have read and agreed to the terms and conditions of this page as follows" and entering your credit card credentials represents your signature of acceptance of all terms and conditions herein.


PRODUCTS AND SERVICES DISCLAIMER

Subscriber's personal integrity is important in designing these programs as well as obtaining this level of success and improvement which you desire.

Some program results require dietary fasting; short-term fasting lasting a maximum of 3-days (Water Only Fasting).  As a subscriber willingly accepts the participation in these programs, chosen by the subscriber, you agree to become solely liable of all risk that may be posed toward your health upon acceptance and entry.  In choosing to participate in a dietary fasting program it is our responsibility to direct and instruct participants on how to obtain such results utilizing dietary fasting techniques.  

You agree to hold harmless MasterClass Fitness Academy®™ LLC., of being responsible for any withheld or unforeseen information or situation that may arise out of your participation due to your lack of informing MasterClass Fitness Academy®™ LLC., of any health issue that may arise from your participation.

By joining these programs you agree to accept full responsibility for all and any such actions that may impose a risk towards your personal health due to your inability to inform the trainer/instructor of these risks and complications.

You agree to accept all liability as a result of your non-compliance and personal negligence.

As with all fitness, and nutritional supplement plans, results may vary from person to person depending on your level of compliance with the program guidelines.  We strongly suggest that you consult with your personal physician prior to starting fitness, nutrition or dieting program.  

If taking medications, always continue to take your medications as prescribed by your doctor until recommended by your personal physician to make changes.  

 

Women who are pregnant or breastfeeding, people taking medication for heart problems, high blood pressure, coronary heart disease, diabetes, anemia, high cholesterol  and other chronic health conditions should seek advice from their personal physician prior to starting any of these programs.  By proceeding you agree to accept all risk and liabilities in association with your participation in these programs and plans offered by MasterClass Fitness Academy®™ LLC.

 

Thanks for allowing us to be of service to you as we hope to continue to provide health and wellness resources, information and training programs to you in the continuing future.

We strongly value your business and hope to provide the valued services that you'll appreciate.

 

Thanks for your business

MasterClass Fitness Academy®™, LLC 

 

 

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